C’mon… Stop Complaining
You know. If they open their mouth then a complaint is surely coming forth.
In fact, it is often bad enough that friends (if they have them) duck away because they know what’s coming. You sit as far from them as possible. You change lunch locations because they only know how to gripe about things, and you want to read a book. They barge into your life because they think their world is more important than yours, and if you try to right that sinking ship then they complain about you.
Well. I had a couple of instances last week while traveling where I legitimately had a right to complain. At the time it happened, and then later when I finally caught what had happened. You know, it’s like finding that scuff on your car paint and then complaining about those Walmart baskets left to roll around unsupervised and ill-controlled… (It happens everywhere, not just Walmart!).
So. Back to me, because that’s what it’s all about…Right? Wrong! I will not share my complaints here because that will probably only make you become a complainer to me about a similar circumstance. And I don’t want to hear it, see! In fact, I’m writing several letters of suggestions this week to several major corporations to let them have some positive feedback on my experiences.
The old complaint system would have been negative. Even speaking vehemently pointing out every single negative thing possible. Here’s part of the problem. Complaints feed off of each other. It’s like the tide coming in, or rushing out, and there is no stopping the flow. Before you know it there’s a flood of complaints and everyone feeds off each complaint…and complainer.
What if there were a better way? What if we learned to look at life a bit differently? What if we quit our bellyaching!
While making car and flight reservations for our fast trip last week, I had to chat with several customer service agents. Things were a struggle on several counts, but each one commented how much they appreciated me being kind and friendly. That’s one way to handle complaint opportunities…
Maybe part of a better way is to look at the New Complaint Department Flowchart. Study it closely for a moment. Do you see the focus?
The answer to a complaint is simple. Fix it. Don’t say it. You do no one else any good with your words. If not careful you will open the floodgate and surround yourself with complainers on every hand.
I was thinking about the Apostle Paul, Job, Noah, David, Shadrach, Meschach, Abednego, Daniel… Well, the list is endless of people who could complain but found it did them no good. Maybe this is true leadership, and if you are a complainer you can never be a successful change agent.
Look closely at those three Hebrew boys – Shadrach, Meschach and Abednego. They refused to obey the kings rule. Why? It went against God’s teaching. I can hear them now. Listen as they complain.
Shadrach, Meshach, and Abed-Nego answered and said to the king, “O Nebuchadnezzar, we have no need to answer you in this matter. If that is the case, our God whom we serve is able to deliver us from the burning fiery furnace, and He will deliver us from your hand, O king. But if not, let it be known to you, O king, that we do not serve your gods, nor will we worship the gold image which you have set up.” (Daniel 3:16-18 NKJV)
Hmmm… Doesn’t sound like any kind of complaining to me. Simple statement. Our God is able to deliver us. And he will. But if not it doesn’t matter. We well never serve your gods, or worship that image. We can’t fix the problem. We won’t complain. So do your best, Nebuchadnezzar…
I wonder if they had the New Complaint Department Flowchart.
Many years ago, while teaching a bible study at work, there was a gentleman who came every week with a complaint about he condition of the world. He would rag on about how bad it was getting. After a while, an idea came to me. “Don’t you think it’s going to get worse before it gets better?”, I would say. He would cock his head to the side and say, “Hmmm. You got a point!” Every week… Nearly 3.5 years!
Part of your job is to not let the complaining get started. We must show others there is a better way to deal with our issues. Fix it. Part of the fixing is to not complain in the beginning. Look for a solution and set it in motion.
Do you want to be a leader? Download the New Complaint Department Flowchart by right clicking on the image above and saving it to your world! Then share…